comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. 0 Since yesterday evening I have had no Internet or TV. On the back of the Hub 3. 1. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. . I first plugged the wifi cable into the wall and this is what happened. Two green arrows . ughugh. My Hub4 was started flashing yellow (quickly) and has been doing so for a few days. In Router Mode the power light should be white. KieranNana. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. . So last night about 10pm WiFi goes of. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. On the back of the Hub 3. 5. I have followed the help tools by rebooting the tv box, I have c. _______. on 27-02-2023 18:49. Reply. The top wifi light is solid green, the internet connection - 5396739. My advice for anyone with the pod problem would be to arrange a technician to call. The kit is in Modem Only mode and the service appears to be working just fine. Take care, Nat. The screen was black. Hi, Curious if anyone has had a flashing green light on the Hub 5. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Once the power white goes solid white, check if the internet light is no longer flashing red. Stay safe online. Options. Here is a handy guide to the light on your Hub 5. Smug1to. Hello. 2. 2. virgin media tech support has no clue. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. The service status in our area shows no issues. This includes: The Stream box. Browse Virgin Media Virgin Media Community. These lights are: Power: This light will be solid white when the router is powered on. We would like to show you a description here but the site won’t allow us. Have no internet, Virgin tv, house phone or Alexa. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. 6c Windows XP. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. 0 Kudos. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. Its a Hub 3. Phone line was also off at this time but TiVo providing TV channels ok. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. Green flashing light and no internet at all. my wifi went down suddenly last night and hasn’t come back since. We can understand the inconvenience this may have caused you. However, from time to time, some of these services may encounter technical issues. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. on 25-01-2023 11:05. Thanks. SpeedIf the wireless light is green too, a wireless device is connected to the router and using the wi-fi. Find your router’s power button and press it to do this. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Joining in. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. None. My Virgin Media App. First thing is to check for any “known network faults in your location - Try in 2 places. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. I do not work for VM. on 31-10-2022 17:07. Options. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. SpeedFlashing green arrow virgin router. g. or maybe Tuesday. They change to white when the connection is. Please try the following exactly as typed. I use an NTL TV socket for broadband. If it does, proceed to the next solution. on 01-04-2023 20:55. Some users on the Forums are reporting days to complete for whatever reason. None. After it, click on the WPS. Virgin Media Community. Solid green: The Hub 3 is connected to the internet. Security matters. Those green lights on the Hub indicate it had lost its connection. Its a Hub 3. 08-01-2023 22:03 - edited 08-01-2023 22:06. I did as per website’s advice on turning on and off, checking cables, etc, without any improvement. Virgin Phone Switchover. Hi, broadband is down since yesterday evening. Solid green when in Modem mode. A power adaptor to plug into the Stream box and a power socket at the wall. My Virgin Media App. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Called VM for activation and checking. Make. Thank you for your post and welcome to our community forums. We would like to show you a description here but the site won’t allow us. see this. Text from Virgin confirms my "kit has been activated". Options. It is an electrical surge suppression device & should not be removed. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. Green flashing base light for hours, no internet. 5x red flashing light. Checked area faults. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Flashing green: The Hub 3 is starting up. I have a lg 42ld 420 c tv with a problem . Engineer booked for Friday but I have no data left and need to WFH. Before you start, you’ll need to have your hub settings password. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. and tells you of more local issues down to street cab/ postcode. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. It’s now 8:29pm. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. on 02-05-2023 20:46. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Re: Green flashing light and no service. Sunday morning it worked for a few minutes and then stopped as well. Hi I have had the same issue. Tudor. . One issue that is commonly encountered is a. Thanks. Very Insightful Person. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. Account - Mobile. It can be quite frustrating when your internet goe. Just got an upgrade to a 1gb connection with a Hub 5. The connection dropped today and was in and out for most of the morning. What does this mean? I can only see on choice or the other. It has done for over a couple of hours now. . Hey guys, im having some troubles with my internet in my new house, im using virgin media which is connected via coax cable to a telewest brown box outside my house. Please see here for an explanation on the lights. It’s likely to be a loose connection in your home. Sometimes it's solid green and then starts flashing then goes s. Settling in. Still no connection and flashing green. Switched On Families. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Our hub 3 is online and connected to the wifi however there is no internet. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. Hi All. So no where to call and no help to find until to morning. am having to use mobile! I have followed the reboot protocols from the instructions in the box. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. Vonage 2nd line. The faq says: This means the Hub is on, but your WiFi isn’t. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. Hub 5 flashing green light continuously. Talk to your landlord, sorry for the bad news. Green flashing arrows Hub 3 Go to solution. Browse Virgin Media Virgin Media Community. Re: Flashing green light hub 5. I've the network status in my area and it says no problems. We get a constantly flashing green light, which means it's trying to get an Internet connection. Green Light. It’s like a. 13 minutes ago. on 07-01-2023 14:46. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. It’s likely to be a loose connection in your home. Sorry to hear of the red light issue on your router. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. QuickStart, set up and connections. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. This is the 4th time in the space of a month my Hub 5 has stopped working completely. I've plugged everything in and checked that all the cabling is pushed in tight. There is no connection to the VM network. Tried to set up today and just a green flashing light! Please help, working from home. Based in E1, have had no wifi and landline isn’t working since yesterday 7pm. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. Then it stops for a minute or so and then starts flashing again. Factory reset your TV with or without your remote. It can take 5 to 10 minutes to restart. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Stay safe online. Try a 60 second pinhole reset and don’t reboot the Hub. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. I’ve followed all procedures recommended by VM multiple times. After spending 8 hours of waiting it's. So no where to call and no help to find until to morning. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. . Flashing green: The Hub 3 is starting up. For a brief period, press and hold the power button, then let go. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. Disable HDR+ Mode. It was a black screen with the info that the channels were updating etc. Disconnect all ethernet cables from the Hub. 0 Kudos. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. It's been doing that for around 45 mins now. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Phone line was also off at this time but TiVo providing TV channels ok. Have tried to check all the cables connected inside it - done v. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. on 24-03-2023 13:28. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Any help is wecome. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. Any other suggestions to try, TIAHi. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. But in most cases, a green light will mean something else depending on which light is green. Alternatives to Super Hub 4 routers. 0 green light is blinking. Rebooted several times, and waited for hours to download the update. 2. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Won't connect. Green flashing lightsSo, once again, no internet so far for 4 days! I have explained to VM that it’s usually a problem with the boxes out of the street and not my equipment 🤷🏼 21st December is the nearest someone can come out!!! Both work from home and need the internet to be able to work!!! Frustrated is not the wor. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. As a result I don't have WiFi. I'm not sure what else i can do to fix this any help would be amazing. Now it is giving me the Green flashing power light with the solid green Wifi light. 2 Green Flashing Arrows. Rebooted several times, and waited for hours to download the update. Flashing green ring. It may be stuck in an update loop. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. If so try two things. We've had a look at our systems from here and cannot find anything that explains the issues you're having. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Restart the hub by removing the power cable and then reinserting it. The first thing to do here. I got the green power light flashing and WiFi light is green. com A flashing green color means the device is downloading a software update. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Hub 3 Base LED keep flashing Green light on initial install. I set up my new virgin equipment today and called up for the same issue, they stated it will be fixed after activation, however it keeps - 5126450 on 26-02-2023 13:08. Brand new to virgin today. Your Hub is offline for some reason. Networking and WiFi. Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. However, then my wifi stopped working. . Reset the box with the button, shut it off for the hour and still the same. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. My connection stopped working yesterday morning. Regards WahidUnderstanding Your Router Lights. Got to 3 out of 3 and then box restarted again. Nothing has been touched since then as no one has been at home. Alternatives to Super Hub 4 routers. see this. Are the Booster pods free? Virgin Media advises these Booster pods come at a charge of £5 per month. Any ideas to get th. on 16-10-2022 11:34. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcflashing green arrows on virgin hub 3. The Virgin Media Hub 3. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. All in one super nifty tool. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Check for a known local fault on 0800 561 0061 - it is an automated service. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. When he installed it he said the red light (that’s now flashing red) must be green. Do you have any idea about that? - 5381751. Check for any “known network faults first - Try in 2 places. Oliver Balche is a UK-based journalist specializing in breaking. 0 Kudos. I pinhole reset several times. Networking and WiFi. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. 1), navigate to Advanced Settings, Wireless, and disable the WPS. on 12-12-2022 16:18. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. How To Stop The Green Light Flashing On Virgin Media Box. on 09-09-2022 21:47. Same problem, Virgin trial in the WF4 area. After that it starts the process over again and reverts back to the green. Could you please help on this? NB: I joined VM 2 weeks ago. on 30-11-2022 19:19. . Options. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. Flashing green color on Media Hub 3 means the router is trying to connect. The green light might be flashing because of a faulty link. A flashing green light means it’s lost it’s connection to the server. We would like to show you a description here but the site won’t allow us. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. Green flashing base light for hours, no internet. Hi, i got self installation kit with hub 3. Hi all I am a very disappointed customer as I have just booked the 5th technician to come over and fix my broadband issue since June. When the power light is solid white, it indicates that the hub is on and working correctly. Tried the following; Resetting box Unplu. Now, disable both WPS options and click on save. It’s like a. Pro Tips Location Matters: Where you place your Hub can affect its performance. Area problem yesterday but was notified issues had been resolved this morning. Its been an hour that my internet stop working. 2) Then also try the “free & automated” Service Status number - 0800. In either Mode the red power light is an indication of over heating and most not be ignored. If this is the case, turn Wi-Fi off and check again. Just let it sit for about 10 minutes to sort itself out. plz. Try a pinhole reset using the hole on the back of the hub (which. I had the hub 5 installed yesterday. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. Two red arrows flashing on a Virgin Media Hub 3 If you’re seeing two red flashing arrows on the front of your Hub 3 that means there’s a problem with the internet connection. Virgin Media; My Virgin Media; Shop;. on 12-09-2023 09:08. I have tried the WiFi troubleshooting and still nothing. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. The Stream remote. Flashing Green & Red = possible power cable issue. Just keeps resorting back to flashing green. Both have had the wifi light continuously. Hi i, my VM broadband hub3 keeps flashing the green light. Checked all connections. Currently, if I export a sequence into an . GreenArrows. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Telewest wall socket: no visible power to be switched on. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. When working normally the power light will be on and the connection light will be off. If the pods are flashing blue or green they are never going to work again. I have a solid green WiFi light and a blinking green power light. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeHi I recently moved broadband from Talktalk to Virgin. Neighbours have no issues. This is a good sign and indicates that you should be able to access the internet without any issues. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. I'm a brand new customer to Virgin and I just received my Home kit today. green arrows flashing again today and no internet. on 30-09-2020 17:56. Tuning in. Have restarted router and all cables appear correct & tight. Step 2. Now will not connect at all. It may be stuck in an update loop. on 19-09-2023 03:59. TV. I pinhole reset several times. . In Router Mode the power light should be white. I have checked - 5161701. Red: There’s an issue with the Hub 3. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. This light fl ashes green when the Hub’s downloading a software update. Virgin Phone Switchover. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. and tells you of more local issues down to postcode level. If the light is red, it means there is an issue with your internet connection. Manage Your Account. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. Internet either shows Partial Serivce (US only) which I'm assuming is up stream. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. customer support not sure what the problem is. If you’re using a splitter, make sure that’s firmly connected, too.